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Izzi Pizza, please update your website

December 10, 2006

Dear Izzi Pizza,

You have an informative website and I was really grateful to have found it. It was through the website that I was reminded that you have had an outlet in Mall Kelapa Gading, pretty close from where I live.

I (and my family) went to Kelapa Gading Mall 3 earlier tonight and we couldn’t find one of your Pizza outlets. First I thought I was looking at the wrong place. Then I asked a security officer and he said that Izzi Pizza is not there anymore. If I have known that Izzi pizza is not in MKG anymore I would’ve visited your other branches instead.

A website without up to date information negates all the benefits of having a website in the first place. So please Izzi Pizza if you love your customers, keep your website up to date.

Cheers,

-ak-

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5 Comments
  1. Usually I call them up and ask what time they close or whether a reservation is necessary, just to be doubly sure. Especially if the place is a bit far.

  2. Hi. Thanks for your input. We will try to change asap.

  3. @Ronny:
    I’m not really a fan of calling a restaurant. Its not like I’m having a big party or such. Maybe I trust official websites too much.

    @Robert:
    Wow, you’re really from Izzi Pizza? You’re welcome.

  4. ivana permalink

    Robert, does izzi pizza open an opportunity to franchise?
    I wonder recently izzi pizza open an outlet at Galaxy mall. So jealous…i want to own it.

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